Contactless service at Chapel Hill Tire

Chapel Hill, North Carolina  (Thursday, May 8, 2020) — In response to the need to minimize interpersonal interactions, Chapel Hill Tire launched two new services in March. The Curbside service allows customers to leave their vehicles without entering the lobby. Free pickup and delivery is a contactless solution for those who must or prefer to stay at home or in the office. Both services use a "text for payment" feature to further minimize in-person transactions.

“Even though these services were out of necessity,” said Mark Pons, president and co-owner of Chapel Hill Tire with his brother Britt, “free pickup and delivery have been so popular that we can continue to offer them whenever the need arises. there will be a need. past."

Both services are easy to use and work with our existing convenient features for online appointment scheduling and text-based progress reporting. To use these special services, follow these steps:

Pickup and delivery

1. Visit Chapel Hill Tire Online Appointment Planner [https://www.chapelhilltire.com/make-an-appointment/]
2. In the Select Appointment Type section, select Pickup and Delivery.
3. Fill out the form to make an appointment - be sure to include your mobile phone number in your contact information so you can receive updates on the text.
4. Wait for the confirmation e-mail confirming the ability of the company to serve you on the specified date and time.
5. Your confirmation email will let you know when the Chapel Hill Tire driver will arrive at your place; please keep the keys in the car at this time; the driver will pick up your car and deliver it to the Chapel Hill Tire service center
6. You will receive updates on the status of your service via text message
7. When your service is completed, you will receive a payment notification text so you can pay by phone.
8. Chapel Hill Tire driver will return your vehicle to you; your keys and a printed copy of your final invoice will be inside

Curb Service

1. Visit Chapel Hill Tire Online Appointment Planner [https://www.chapelhilltire.com/make-an-appointment/]
2. In the Select Meeting Type section, select Curbside Service.
3. Fill out the form to make an appointment - be sure to include your mobile phone number in your contact information so you can receive updates on the text.
4. Once your appointment is booked, Chapel Hill Tire will text you that your information has been uploaded to their system.
5. Reply to the confirmation text when you arrive at the appointment
6. A service consultant will come to your vehicle to register you
7. You will receive updates on the status of your service via text message
8. When your service is completed, you will receive a payment notification text on your mobile phone so that you can pay by phone.
9. A printed copy of your final invoice and your keys will be in your car when you pick it up.

About Chapel Hill Tires

Chapel Hill Tire, first established in 1953, provides comprehensive car care services for all makes and models of vehicles, specializing in hybrid vehicles. Its tire range includes all the major brands and it offers the lowest prices on new tires thanks to its Best Price Guarantee. The company operates eight stores in the Triangle area and offers free pickup and delivery, as well as curbside service at all eight locations. They welcome new clients through online appointment scheduling at chapelhilltire.com or by calling [phone].

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