Frequently Asked Questions about Shipping and Delivery Service

When you don't have time to visit the store for service or repair, our mechanics will come to you! While it may sound too good to be true, Chapel Hill Tire does it every day. Our experts are ready to answer your questions about mechanical collection and delivery. 

How much does a pickup and delivery service cost?

For our drivers, the service of loading and delivery is free! Yes, you read it right. You can have your car serviced from the comfort of your seat, according to your schedule - all at no extra cost to you. 

Is my car service suitable for pickup and delivery?

Almost all car services are eligible for pickup and delivery, including:

• Brake pad replacement
• Change of oil
• Installing a new tire
• Car inspection
• Tire balancing
• Wheel alignment
• flush service
• headlight restoration

Unfortunately, we are unable to tow your vehicle to our service center. As such, Your vehicle must be in working order for pickup and delivery. If you have a question about whether your vehicle is eligible for this service, please call your nearest Chapel Hill Tire Service Center. 

Is mechanical delivery and delivery service safe? 

Pickup and delivery is not only safe, it is arguably one of the safest ways to get automotive service. 

• Safe for you: During these challenging times, Chapel Hill Tire is doing its part to keep you safe. Pickup and delivery is completely contactless. Our experts will confirm your preferred key collection process, including the option to leave the keys in the car for us. You can also pay by text or by phone for contactless payment. 
• Safe for your car: Driving a vehicle to be serviced requires careful and experienced driving. Who better to take care of this than professional drivers and mechanics? Your car is in good hands when you choose a delivery service. 

How do I book for pickup and delivery?

• Step 1: Click "Make an Appointment"
• Step 2: From the Pick Up Meeting Type drop-down menu, click Pick Up and Deliver. 
• Step 3: Complete and submit the form by following the on-screen instructions. 
• Step 4: Our specialists will contact you to confirm the appointment. 

Does Chapel Hill Tire offer home service?

Our mechanics will come to you! However, we do not currently provide any in-home services. Our mechanics are committed to providing customers with nothing but the highest level of service, safety and service. Home mechanic services will not allow our technicians access to an advanced set of in-house technologies, tools and equipment that help us deliver industry-leading service. Instead, we bring your car back to the service and deliver it to you fully serviced. 

Am I in a Chapel Hill Tire Distribution Service Area?

Chapel Hill Tire is proud to offer an extensive footprint with 9 offices in the Triangle area of ​​Raleigh, Apex, Chapel Hill, Durham and Carrborough. We are also proud to provide this service to drivers in nearby communities, including:

• Wake forest
• Pittsboro
• Cary
• Knightdale
• Hillsborough
• morrisville

Chapel Hill Tire Pickup and Delivery Service

When you're ready to take advantage of the convenience of a pickup and delivery mechanic, Chapel Hill Tire is here for you! If you don't find the answer to your question here, please give us a call. We invite you to book your car care appointment here online to get started today!

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