How to use ALLDATA for car repair
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Since 1986, ALLDATA has made the job of automotive technicians easier with a suite of powerful platforms and resources. Here's how 300,000 mechanics around the world are already benefiting from using this OEM service and repair information provider.
Repair information and diagnostic support
ALLDATA comes with a real library of information that greatly simplifies all the work of auto mechanics through the service [Repair Information and Diagnostic Support]. (http://www.alldata.com/repair-info-diagnostic-support). This includes:
ALLDATA Community: There is a forum with answers to the most common questions. You can also ask your question to a network of helpful and experienced mechanics.
Scientific library ALLDATA: You can turn to ALLDATA professionals for help finding OEM information, unclear repair procedures, or anything else you might be having trouble with. All you have to do is make a library request and this service will take care of the rest.
ALLDATA Tech-Assist: There is also a team of certified technicians available to answer your call if you are in a hurry. Your ability to use this service is almost limitless, as with every repair you close, another challenge is added to your monthly allotment.
Product and technical support
As you can see, ALLDATA always helps. So it's no surprise that their product and account support is also second to none. You will get:
Self Service Support: If you prefer to learn at your own pace, you will love ALLDATASupport. It contains over 1,500 educational articles and videos.
Technical support: Call Technical Support every time you have problems with the ALLDATA interface. If there is a problem with your hardware, a technician can even work on it remotely while you get back to your work.
Account Manager: Each ALLDATA client is assigned a personal account manager. They will make it easy to onboard and then provide ongoing support while you use the platform.
ALLDATA product training
Another reason to love ALLDATA is their catalog of useful products. They have three main categories. Those for:
- Repair shops
- Collision stores
- DIY
Each category features mobile apps, repair platforms, and other unique aspects designed specifically for the unique needs of that group. Whatever you choose, the training will be provided by the company. They do it in one of three ways:
Training commands: These teams are ready to take your calls when you have questions about a specific product or just a deeper understanding of how a particular feature can meet your needs.
Instructor-led classes: You can also attend live workouts led by an experienced instructor. The company uses time-tested presentations to guide you through each course, but you can always ask questions along the way. Classes are held throughout the week, so it is always convenient to find time to attend.
Tutorial videos: If it's easier, you can also log in and watch tutorial videos at any time. There are short videos to help you get started with the most popular products and longer ones that offer more detailed instructions.
CAIS Certification: You can win over new customers by convincing them that their mechanic is a certified automotive information specialist. This proves that your store or dealership has the most advanced technology and is trained to use it to its full potential.
Files to download
The automotive industry is constantly changing, so you need to evolve if you want to continue to offer top-notch service. ALLDATA makes this easier with resources such as:
Technology, travel and trends: This section of the site contains everything from advice on complex car repairs to help in running a successful business and much more.
Industry webinars: ALLDATA partners with industry experts who specialize in important subject areas, which means customers get access to free webinars on how to increase profitability, explore best practices in various niches, and about new and emerging technologies. ALLDATA is a great resource for mechanics, right down to those who own their own shops. There is a reason why over 80,000 businesses around the world trust this company with their operations.
If you are a certified technician and interested in working with AvtoTachki, apply online today to become a mobile mechanic.
