How to keep the manufacturer's warranty?

A manufacturer's warranty is often provided by your manufacturer when purchasing a vehicle. While not required, it is an important business asset. Today it is no longer possible to lose a manufacturer's warranty due to car servicing outside the dealer network.

🚗 What is the manufacturer's warranty?

La manufacturer's warranty it is a guarantee that allows you to have your vehicle repaired free of charge in the event of breakdown or malfunction while it is still under warranty, on the understanding that you have used it as expected.

There is no manufacturer's warranty. not necessarily on a new car. But your vehicle is covered by a two-year legal warranty consisting of legal guarantee of compliance and which of hidden defects... These guarantees are enshrined in law and protect you from any defects or hidden defects.

On the other hand, manufacturers go further and offer extended warranties, sometimes to 7 years... It is this strong selling point that we call a manufacturer's warranty or even a commercial or contractual warranty. This is an additional guarantee free or paid which, therefore, is not provided for by law.

🔧 How to keep the manufacturer's warranty?

To maintain the manufacturer's warranty, your vehicle must be overhauled following the manufacturer's recommendations. They are in service book.

In 2002, the law changed the situation with the manufacturer's warranty. Commission Regulation (EC) No 1400/2002 of 31 July 2002 abolished the fact that a manufacturer could rely on an offline review to be able to void the manufacturer's warranty.

Therefore today more obligatory make a major overhaul at your manufacturer. It is important that in the event of a problem, he believes that the service was carried out by a trusted mechanic and in full accordance with the specified instructions. If this is not the case, he has the right to void the manufacturer's warranty.

Since Jamon's Law of 2014It is the responsibility of each manufacturer to inform you that your manufacturer's warranty is not related to on-site service. This information must be entered in a clear and legible form on the maintenance booklet.

?? How do I use the manufacturer's warranty?

Providing a manufacturer's warranty is pretty simple: all you need is simple statement... However, you will need to provide the developer proof of purchase dated and original. This can be a delivery receipt, receipt, invoice, or any other document proving your purchase.

Good to know : from 7 days of inactivity of the car for repairs with a guarantee, each additional day is added to the duration of the manufacturer's warranty that you left. Often this warranty also offers a replacement car during repairs.

If the developer denies your request and does not agree to apply the terms of the guarantee, you have the opportunity to go to court. You can send the manufacturer an official notification by registered mail and remind you of Article 1103 of the Civil Code.

Fortunately, this is not necessary as most manufacturers easily apply the manufacturer's warranty.

?? What is not covered by the manufacturer's warranty?

only construction defects, that is, those already present at the time of purchase, are covered by the manufacturer's warranty. The warranty does not cover any damage caused by your actions, behavior or accident.

However, each manufacturer can apply their own terms to the contract as there is no law governing the manufacturer's warranty. He must summarize in detail and unambiguously everything that is included in the warranty, as well as the conditions of sale. Everything that is described should be described in detail in guarantee agreement.

Therefore, the manufacturer's warranty is optional, but very useful in case of problems with your vehicle. Remember, if you go to a mechanic outside of the manufacturer's network, which is often much cheaper, it cannot be canceled.