How to choose a car service?

Everyone needs a proven doctor, accountant and mechanic. We will leave medical and tax decisions up to you.

But we are uniquely qualified to help you choose a service center. You must have read reviews online. You have probably asked friends and family for recommendations. There is a flurry of advertising, but no one has time to deal with marketing claims.

We have prepared step-by-step instructions for choosing a car service.

1. Qualifications and experience

Modern cars are sophisticated travel computers. Today's technicians maintain automotive computer systems along with other systems. They use the iPad as often as they use a wrench. Computing technologies are developing rapidly.

What types of certificates should I look for?

ASE (Automotive Service Excellence) certification is the industry standard. The ASE program is organized by vehicle type and vehicle systems. One of the advanced certifications under this training protocol is Hybrid/EV Specialist (L3). Repair centers staffed by hybrid-certified technicians are ahead of the game.

When technicians complete the multi-stage ASE course, they are eligible for the ASE Masters certification. Professionals must be re-certified every five years.

2. Specialty stores or full service?

Some people turn to quick lubrication for scheduled oil changes. And the brakes are just brake repair shops. A shop with a narrow focus may offer a low price. And they can make high-quality repairs in their specialty. If you've been fixing transmissions all day, you'll probably get good at it. If you're not interested in developing a long-term relationship with a full-service store, this might be a good choice. However, make sure you do your research. I would be wary of an express lube that just opened last week with monthly rentals. Also, beware of upsells. Corporate chain stores are known for offering extras that you may not need.

3. Dealership or independent?

Some drivers swear by their dealer for service and repairs. They can count on quality service from factory-trained mechanics. A few things to keep in mind: Dealerships incur huge overhead costs. In most cases, you will pay more for repairs. At the dealer, you interact with a service advisor. You probably won't be able to talk to a technician who actually works on your machine.

When it comes to amenities, dealerships score highly. Most of them offer shuttle services, a clean waiting area and fresh coffee. Some high-end independent stores matched dealer convenience. So don't choose a dealer without looking around. You can save a lot of money.

4. Convenience/amenities

Car services can no longer compete with a rare waiting area and instant coffee. But look outside the waiting room. What if you never had to set foot there—whether or not it had comfortable chairs and cable TV? Some high-end stores now have valet parking. They will pick up your car from your home. When the store clerk arrives, he leaves you a replacement car. Does your store do this?

5.pricing

If you don't know the expected price for the service you need, do some research. Some service centers list their prices on their website. Keep in mind that these are average numbers. The price may rise from the base estimate.

You can call a couple of stores to get an idea of ​​the average price. If you have a ballpark figure, don't jump to the lowest bid. Make sure they have technicians who can do the job well.

Price transparency is an area where you can weed out shady stores. If you've been quoted a price above the standard, make sure they can explain exactly why. Does your car need a special part? If they tell you it's because the muffler bearings and seals are in the radiator, run.

Best Price Guarantee

Some service centers will outperform stores in the area. If you want the lowest prices on your new tires, Best Price Guarantee helps you know you're getting the best prices on new tires.

6. Service guarantee

It is here that a first-class service center can really prove itself. Shops that give a guarantee for services are responsible for their work. Their goal is to acquire a customer for life. If you've been burned by an unscrupulous store, look for a good service guarantee. Quality service centers can restore your trust. What is it worth?

7. Casino reputation

Reputation is earned over time. Service centers with an impeccable reputation deserve attention. How long is the store open? Do they support local organizations? Are they environmentally responsible? A company that has been around for decades is doing everything right. They are invested in society. They consistently meet the highest standards of professionalism. Online reviews can tell you a lot, both good and bad.

Get in, get out and get on with your life

How to choose a car service?

Your car may be the most expensive investment after your home. It pays to do your homework. If you have any questions about Chapel Hill tyres, we'd be happy to answer them. Contact our specialists by phone or make an appointment online. As always, thanks for visiting our blog.

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