Mobile Mechanics 101: The Essential Guide to Mobile Vehicle Repair

What you need to know about mobile mechanics: the repair and maintenance services they provide, the pros and cons compared to a repair shop.

What is a mobile mechanic?

A mobile mechanic, also known as a traveling mechanic, is an auto repair technician who fixes vehicles at customers' homes, office parking lots, or car parks. Mobile mechanical repairs are very similar to mechanical repairs, with a few key differences:

Independent: Mobile mechanics are independent mechanics, in other words, they don't work in the repair shop. Their ranks include individual travel mechanics, as well as companies such as AvtoTachki, which represent thousands of such professionals and provide services such as skill checks, background checks, reservations, marketing, parts, warranty, and payment processing.

Опытный: Mobile mechanics are on average more skilled than mechanics working in garages because they usually have several years of workshop experience before starting to work on their own. In addition, AvtoTachki only works with mobile mechanics with at least 5 years of car repair experience.

Less sales orientedA: Unlike mechanics who work in a store, mobile mechanics work for themselves without service consultants or salespeople who often work on commission, so when you book a mobile repair, you will be dealing directly with an expert repairing your vehicle. Therefore, you are more likely to get an honest expert opinion, and not motivated by money.

Performs ~96% of car repairs: Mobile mechanics have the skills and tools to repair 96% of the same auto repair and maintenance services as in a garage, right on the driveway to the customer's home, without having to raise the car on a lift. And in the unlikely event that a workshop repair is needed, your mechanic will let you know.

What is the benefit of using a mobile mechanic?

There are many benefits to using a mobile mechanic instead of a repair shop, including saving time, choosing a location that is convenient for the customer, not having to tow the vehicle, and avoiding crowded waiting rooms.

To save timeA: The main advantage of having a mobile mechanic repair your car at home, compared to having the car delivered to a bodyshop, is that you can save a lot of time by avoiding the hassle of traveling to and from the repair shop. like waiting between them. By booking a mobile mechanic through AvtoTachki.com, customers save even more time as they get an instant quote and can make an appointment in seconds.

Convenient service locationA: Many customers enjoy the added benefit of seeing all of their vehicle repairs done right in their driveway. Others enjoy the convenience of being able to troubleshoot their car while at work or leisure, while having their car conveniently parked near their home or office. In addition, AvtoTachki offers a contactless service where you can simply leave your car keys in a mutually agreed place and don't worry about anything else until the car is fixed.

No need to towA: By ordering repairs from a mobile mechanic in driveways, customers can avoid having to tow faulty vehicles to repair shops. This is invaluable if you have a dead battery, starter or ignition problems that will cause the car to break down and require towing.

Avoid the crowd: Mobile mechanics allow customers to avoid crowded repair rooms during shelter-in-place because they perform services directly in customer driveways or garages. And honestly, who likes to wait in a crowded waiting room in the heat of summer or the cold of winter?

About AvtoTachki.com, the #1 site for mobile mechanics at your door

AvtoTachki was launched in 2011 to help car owners connect with professional mobile mechanics with proven experience. The company's goal is to provide reliable local auto repair, when and where the customer needs it, at a transparent and reasonable price. The AvtoTachki team has built a company with a focus on giving customers full control over the repair process so that customers have a complete understanding of their car's repair path and warranty extended repair warranties as well as live customer service. Today, AvtoTachki serves millions of customers in North America and provides thousands of professional mobile mechanics with the infrastructure to do what they do best: auto repair. All repairs come with a 12 month / 12,000 month warranty.

The difference between a car service and an on-site car repair

AvtoTachki's mobile mechanics take the uncertainty out of car repairs and also provide convenience as you don't have to take your car to the workshop. The customer receives an instant quote, can choose their mobile mechanic based on past consumer feedback, make a convenient online appointment, all without having to hand over their car for a long time.

Instant calculation of the cost of the serviceA: With AvtoTachki, the price offer is indicated in advance, before booking a meeting. An instant quote includes all expected parts and labor costs - unlike a store or independent mobile mechanic who will likely need to research before providing an estimate.

Choose a mechanic based on reviewsA: AvtoTachki allows customers to select their mechanics based on the rating of each mobile mechanic, so customers don't have to search Yelp, Craigslist, or Google. This is a game changer as with AvtoTachki customers choose a precision mechanic - with the optimal skill set - to repair their vehicles. In contrast, an auto repair shop that may have great reviews may turn your car over to a mechanic with less experience or poor customer service skills.

Convenient online repair schedule: With instant online scheduling, AvtoTachki eliminates the tedious step of calling mechanics and asking for their availability.

Repair whenever you want: Mobile mechanics offer flexible hours and many of them even work evenings and weekends so customers can not interrupt their work week for scheduled maintenance and schedule their maintenance at home at their convenience because AvtoTachki has open appointments from 7:9 a.m. to 7:XNUMX p.m. , XNUMX days a week.

Don't lose your car for a week: instead of holding the car for an unreasonably long time, AvtoTachki provides you with car repair services right at your home so that you can leave the car as quickly as possible using the same tools as in the store, as well as liquid disposal and removal to in accordance with state law.

How does mobile car service work?

Most customers learn about AvtoTachki by viewing a free repair quote and this is the first step in our customer experience.

Before appointment: Transparency of prices and reviews. Customers simply visit AvtoTachki, enter their vehicle details, and then access hundreds of quotes for any number of services. Customers can view all times and dates a local mobile mechanic is available, as well as that mechanic's bio. Customers can easily access a detailed online report of their mechanic before booking - everything from the number of ASE certifications a mechanic holds to their years of experience and knowledge in the automotive industry.

After appointment: More transparency and customer feedback. Upon completion of the meeting, clients receive a detailed report on their mechanic's work and are instantly quoted with time-bound recommendations, including photos and detailed information about the parts used during the meeting. Many of the mechanics who choose to work with AvtoTachki are former auto repair shop owners who are tired of dealing with rising commercial space rental costs and have found that our platform eliminates much of the headache associated with renting a physical space, allowing them to simply work on cars instead solving administrative problems.

WarrantyA: We stand behind our work and the quality parts we use. Repairs are covered by a 12 month / 12,000 mile warranty.

What repairs do mobile mechanics do?

Professional mobile mechanics can do everything from routine oil changes and diagnostics to complex repairs to parts including axles, brakes, batteries, alternators, water pumps, starters and hundreds of additional repairs for every make and model of vehicle. The only service that AvtoTachki does not provide is tire replacement, however, we do tire swapping and air pressure checks. See the list of supported services here: AvtoTachki.com/services.

Are mobile mechanics as experienced as mechanics in repair shops?

On average, mobile mechanics tend to be more skilled than mechanics working in repair shops. Mobile mechanics working with AvtoTachki are subject to additional skill and background check requirements to ensure a high level of customer service. Mobile mechanics have more experience than regular shop mechanics: Mobile mechanics tend to have more experience than shop mechanics. They have different experience with cars, like mechanics in a shop. However, on average, mobile robots tend to be more experienced because they usually start in stores and use mobile businesses to expand to start their own business on the go.

AvtoTachki cooperates with some of the best and most experienced mobile mechanics: AvtoTachki is the number one platform for mobile mechanics and we work hard to work with mechanics who have an average of 15 years of experience so they are well equipped to conduct a free 50 point check with each service to ensure that the customer the machine has no mechanical problems. The mechanic must have a valid driver's license, clean experience and driver's license, reliable transportation, as well as a full range of automotive tools, and the ability to provide exceptional customer service.

All mechanics who work with AvtoTachki are checked for their skills and knowledge by experienced master technicians who have over 30 years of experience in repair shops and mobile mechanic repair businesses.

AvtoTachki provides full transparency of repairs and estimates: All identified problems and work performed by AvtoTachki mobile mechanics are documented for the customer. If the mechanic finds any issues with the vehicle, they should document the issue with pictures, service times and a full report that the customer can easily access online, then choose if and when they want to make an appointment to fix. problem. AvtoTachki and its mobile mechanics strive for complete transparency so that the client, with the help of our professionals, can make the best decision for their vehicle.

AvtoTachki features only highly rated mobile mechanicsA: Skills matter and customer service matters. Each customer service is evaluated, which allows AvtoTachki to collect feedback on each mechanic and provide quality service. Any mobile mechanic with a rating below 4 out of 5 stars is removed from the AvtoTachki platform.

All AvtoTachki mobile mechanics are testedA: Safety is important. We are committed to this.

All mobile mechanics represented by AvtoTachki must be proficient in all the tools required to perform all 500 services we offer. There may be just a few jobs that require special tools that will require extra attention and preparation before the appointment.

Mobile mechanics are more expensive than auto shops?

In a word, no. Mobile mechanics allow customers to save on overhead costs, and with the help of AvtoTachki they also receive discounts on high-quality auto parts. Overhead savings. Mobile mechanics don't incur the overhead costs that stores and dealers do. Rent is expensive, utilities are expensive, and the auto shop has to pass these costs on to the buyer.

Spare parts savings: AvtoTachki takes it one step further by negotiating lower prices with parts suppliers, which independent mechanics or even repair shops can't do. This leads to a reduction in prices for services up to 30%.

What auto parts do mobile mechanics use?

Mobile mechanics working with AvtoTachki use only new/remanufactured auto parts and warranted supplies purchased directly from trusted suppliers such as Advanced Auto Parts, O'Reilly Auto Parts, AutoZone or WorldPac, just to name a few. If the part is intended for a specific dealer, the AvtoTachki Parts department will provide the necessary parts to complete the work on the platform. Upon request, the customer may provide their own parts (however, we will not be able to provide service with our standard 12-month or 12,000-mile warranty if we do not provide the parts).

Do mobile mechanics offer a warranty for repairs?

Расширенная гарантияA: While warranties for independent store services vary, and independent mobile mechanics don't always provide a service warranty, AvtoTachki sticks to our 12-month or 12,000-mile warranty for every service we perform, and we make it easy for customers to track the repairs we perform. completed in the rare event that a warranty claim is made. No hassle or stress to keep our customers happy.

Exclusion of customer-supplied partsA: If a customer wishes to provide their own parts - whether OEM or remanufactured - your mechanic's warranty will be void.

Customer SelectionA: Customers may require us to use certain parts from a particular supplier, and we can certainly purchase those parts on behalf of customers. In this case, the warranty will remain in effect.

Will a mobile mechanic take longer to fix my car than a repair shop?

For most services, mobile mechanics will take less time than in-store mechanics. AvtoTachki can perform scheduled maintenance such as oil, brake and battery changes on site within one to three hours. For complex repairs, we may need to order parts, just like in a store, and return within two to three days after the parts arrive. The advantage is that your car will stay in your own garage instead of in a parking lot and you won't have to commute to and from the workshop before and after the repair is completed. Because mobile mechanics focus on one car at a time, maintenance takes a minimal amount of time. Most services can be completed in less than two to three hours, from diagnostic checkups to battery changes and oil changes in mobile devices.

How can I find a mobile mechanic near me?

Many independent mobile mechanics advertise on yelp, craigslist or google, but you need to call and check their reviews, prices and availability before booking. AvtoTachki's review platform allows customers to access one source for all their mobile mechanic needs - research questions, instant quotes, mechanic skills assessment, scheduling, parts sourcing, and payment. With AvtoTachki, all schedules and reviews of our mechanics are transparent right on our website. You can determine the exact price, time and cost of your appointment less than a minute before the appointment.