How to buy a car during the coronavirus epidemic?
Perhaps this is a good time to buy a car. Due to the coronavirus pandemic, it is not known how long the new car models will be available, as most factories have suspended production. There are also signs that the price will rise sharply due to demand. Subsequent restrictions on movement are not an obstacle, because today more and more users are buying a 100% car. management.
The coronavirus pandemic has led to the fact that the car sales market has changed literally overnight. Recent restrictions have made buying a new car from a dealership nearly impossible. In the past, salespeople at car dealerships, understandably, limited customer contact to a minimum and greatly reduced opening hours. Also, the clients themselves rather refused to visit the salons, following the recommendations of the quarantine.
For the safety of buyers, dealers have refused test drives, and the interior of the car is not presented in detail, which is due to all the precautions in the context of a global pandemic. The release of cars also occurs without explanation from the car service. Today, buyers do not look into car interiors, fearing for their health. Today, electronic information is replacing this process.
– The user has the opportunity not only to check all the parameters of the car on the website, but also to talk to a consultant who will answer all his questions on an ongoing basis, says Kamil Makula, President of Superauto.pl.
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According to the Automotive Market Research Institute SAMAR, leasing companies and banks are already introducing credit holidays for customers, which gives additional flexibility in case the epidemic has an undesirable impact on the financial situation of the Poles. Importantly, the purchased car is also delivered to the customer's home.
Car prices are constantly rising. Over the past three years, it has been up to ten percent on an annualized basis. According to the president of Superauto.pl, the longer the plants stay idle, the greater the demand will be, and the stoppage of production can last up to three months.
It is also worth adding that those who want to buy a car immediately and are ready to lease it will avoid the current problems with registration. Leasing companies are scattered all over the country and it will certainly be easier for them to find a place where immediate registration is possible, which may not be possible when buying a car for cash. Same with car rental. Rental companies are also scattered throughout the country and will certainly find an office for the client that will register the vehicle for him.
Car dealerships online
They decided to sell cars online, including Toyota, Lexus, Volkswagen and Skoda.
Thanks to the online salon, you can buy a car without leaving your home. Simply click the appropriate button on the Toyota or Lexus dealer website to contact the dealer for a video conference. To connect, a standard computer with a camera, a smartphone or tablet connected to the Internet is enough.
At the request of the client, the representative of the salon agrees on the date of the virtual meeting. During this, the consultant together with the client will create an offer, choosing among other things the color of the exterior and interior, the equipment variant, the pattern of rims, additional accessories or a financing offer. All thanks to the functions of the video presentation of the cars available in the showroom and the exchange of documents prepared by the seller. The completed sales contract will be sent by courier and the car can be delivered to the address specified by the customer. All this without leaving home.
Since August 2017, Volkswagen has been offering the opportunity to get acquainted with the offer of cars available in dealer warehouses through its website - now the brand is introducing the innovative Volkswagen e-Home project, the task of which is to remotely assist customers in the process of choosing, financing and buying a car.
By opening a dedicated website, you can see a list of vehicles available at selected Volkswagen dealerships in Poland. An intuitive search engine makes it easy to find the vehicle that suits your needs. When you find the most suitable vehicle and press the appropriate button, you are immediately connected via videoconference to a Volkswagen e-Home expert – unlike the commonly used classic online customer service solutions, you do not have to leave your contact details and wait for a contact from a dealership representative .
Accompanying specialists when buying a car also includes developing a personal offer or financial modeling and assistance in communicating with the dealer, from the moment the car is received. Thus, the buyer has his own assistant who guides him in the process of choosing and buying the car of his dreams - after all, the entire customer service process at the dealership has been transferred to the Volkswagen e-Home, guaranteeing complete safety and comfort. It is important to note that the solution is based on proven video technology, which allows, among other things, the secure transfer of documents.
Cars are also sold via the Internet by Skoda. To establish a connection with the virtual Skoda car dealership, just go to the importer's website and click on the "Virtual Car Dealer" widget. You can also specify the phone number that the consultant will call back after the presentation for an individual interview. The conversation takes place over the phone, while the simultaneous live feed from the living room is visible on the screen of a computer or smartphone, depending on the device used by the user. Connection to the Virtual Motor Show and Skoda Interactive Academy is free, available for all systems and web browsers, without the need to install additional applications.
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